tabijee Privacy Policy — How We Handle Your Data

1. Information We Collect

When you register, verify, deposit, play, or interact with the tabijee platform in any capacity, we may collect and process the following categories of personal data:

1.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (for mandatory age verification — tabijee is strictly 18+ only).
• Mobile phone number (used for OTP authentication and account security).
• Email address (used for account communications, withdrawal confirmations, and support).
• Username and hashed account password.
• Residential address in Bangladesh (city, district, division).

1.2 Identity Verification (KYC) Data

• Scanned or photographed copies of government-issued photo ID — National ID Card, Passport, or Driving Licence.
• Proof of address documentation (utility bill, bank statement, or official correspondence).
• Proof of payment method ownership (a screenshot of the registered bKash, Nagad, Rocket, or Upay account bearing the Player's name and mobile number).
• Selfie or live verification image where required for enhanced identity confirmation.

1.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates, and timestamps.
• Mobile financial service reference numbers (bKash, Nagad, Rocket, Upay transaction IDs).
• Account balance history and bonus transaction records.
• Wagering history including game titles, stake amounts, outcomes, and timestamps.

1.4 Technical & Device Data

• IP address at the time of registration and each subsequent login.
• Device type, operating system version, and browser type and version.
• Session duration, pages visited, and navigation paths within the tabijee platform.
• Geolocation data derived from IP address (country and city level only — we do not access GPS-level location data).
• Cookie identifiers and local storage values used for session management and platform functionality.

1.5 Communications Data

• Records of live chat conversations between you and our support team.
• Email correspondence initiated by you or sent to you by tabijee.
• Support ticket contents, attachments, and resolution notes.
• Feedback, complaints, and dispute records.

2. How We Use Your Data

tabijee processes personal data only for legitimate, clearly defined purposes. The table below summarises the primary purposes for which we use the data we collect, together with the legal basis for each processing activity:

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, contact details	Contractual necessity
Identity and age verification (KYC)	ID documents, date of birth, payment account proof	Legal obligation / contractual necessity
Processing deposits and withdrawals	Financial transaction data, payment method details	Contractual necessity
Fraud prevention and security monitoring	IP address, device data, transaction patterns	Legitimate interests
Responsible gaming compliance	Play history, deposit frequency, self-exclusion status	Legal obligation / legitimate interests
Customer support and dispute resolution	Communications data, account history	Contractual necessity / legitimate interests
Platform analytics and improvement	Technical data, session data (anonymised)	Legitimate interests
Promotional communications (opt-in only)	Email address, game preferences	Consent

tabijee does not use automated decision-making or profiling that produces legal or similarly significant effects on Players without providing an opportunity for human review. Where automated tools are used for fraud detection, any account restriction arising from an automated flag is reviewed by a human operator before a final decision is made.

3. Data Sharing & Third Parties

tabijee does not sell, rent, barter, or otherwise commercially transfer your personal data to any third party. However, certain operational necessities require us to share limited data with trusted service providers under strict contractual confidentiality obligations. The categories of third parties with whom we may share your data are as follows:

3.1 Payment Processing Partners

When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction details necessary to complete that payment are shared with the relevant mobile financial service provider. tabijee does not store your full mobile banking PIN or password — payment authentication occurs directly with the provider's secure gateway. Each payment partner operates under its own privacy policy and data security standards.

3.2 Identity Verification Services

tabijee may engage third-party KYC and identity verification providers to assist with the authentication of documents submitted during the verification process. These providers are contractually bound to use your data exclusively for the verification purpose for which it was shared and are prohibited from retaining or further processing your data beyond that scope.

3.3 Platform Technology Providers

Game content on the tabijee platform is delivered by licensed game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These studios may receive anonymised session data (such as game round identifiers and stake amounts) as required for game integrity and dispute resolution. They do not receive your name, contact details, or payment information.

3.4 Legal and Regulatory Disclosures

tabijee may disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law, a valid court order, or a legitimate regulatory request. We will take reasonable steps to notify affected Players of such disclosures where legally permitted to do so.

4. Cookies & Tracking Technologies

The tabijee platform uses cookies and similar browser-based storage technologies to deliver a functional, secure, and personalised experience. Cookies are small text files placed on your device by your web browser when you visit our platform. They allow us to recognise your session, maintain your login state, and understand how the platform is being used.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in as you navigate between pages and security cookies that help detect unusual account activity. These cannot be disabled without impacting platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and display options. These improve your experience on return visits.
• Analytics Cookies: Allow us to understand aggregate patterns in how players navigate the platform — which pages are most visited, where players spend the most time, and where technical errors occur. This data is used in anonymised, aggregated form only to improve platform quality.

4.2 Cookies We Do Not Use

tabijee does not deploy third-party advertising cookies, cross-site tracking pixels, social media tracking tags, or any other technology designed to build a profile of your browsing behaviour across websites other than tabijee.net. We do not use fingerprinting technologies beyond what is necessary for session security.

4.3 Managing Your Cookie Preferences

You may control cookie behaviour through your browser's settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or clear existing cookies on demand. Please note that disabling essential cookies may impair your ability to log in or use certain platform features. Deleting analytics cookies will not affect your ability to play games or process transactions.

5. Data Security & Storage

tabijee employs a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS): All communications between your device and our servers are encrypted using TLS 1.2 or higher. The padlock icon in your browser's address bar confirms an active secure connection at all times.
• Password Hashing: Account passwords are stored using a one-way cryptographic hashing algorithm. tabijee staff cannot read your password — only its hashed representation is stored. If you forget your password, it must be reset rather than retrieved.
• Access Controls: Access to systems holding personal data is restricted to authorised personnel whose job roles require it. All staff with data access undergo background screening and receive data protection training.
• Intrusion Detection: Our infrastructure is monitored continuously for anomalous activity, attempted breaches, and denial-of-service events. Alerts trigger immediate investigation by our security team.
• Regular Audits: The tabijee platform and its data handling practices are subject to regular internal security reviews to identify vulnerabilities and verify compliance with this policy.

In the event of a data security incident that poses a material risk to your personal data, tabijee will notify affected Players without undue delay via the registered email address on their account, and will take all reasonable steps to contain and remediate the incident.

6. Your Data Rights

As a Player on the tabijee platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at the email address provided in the Contact section of this policy. We will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 days.

• Right of Access: You may request a copy of all personal data tabijee holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Certain data corrections (such as changes to your registered name) may require supporting documentation to prevent fraud.
• Right to Erasure: You may request deletion of your personal data subject to our legal retention obligations. Note that data we are required to retain for financial crime prevention, regulatory compliance, or dispute resolution purposes cannot be deleted prior to the end of the applicable retention period.
• Right to Restriction of Processing: In certain circumstances — for example, while a dispute regarding data accuracy is under investigation — you may request that we temporarily restrict processing of your data.
• Right to Data Portability: You may request a copy of data you have provided to tabijee in a commonly used, machine-readable format (such as CSV or JSON) for the purpose of transferring it to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent (such as promotional email communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Opt-out links are included in all promotional emails sent by tabijee.
• Right to Object: You may object to processing of your data for purposes based on legitimate interests, including any profiling activities, at any time. tabijee will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

7. Data Retention Policy

tabijee retains personal data only for as long as necessary to fulfil the purpose for which it was originally collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply to the main categories of data we hold:

Data Category	Retention Period	Basis for Retention
Account registration & identity data	Duration of account + 5 years after closure	Legal / regulatory obligation
KYC / identity verification documents	Duration of account + 5 years after closure	Anti-money laundering obligations
Financial transaction records	7 years from the date of each transaction	Financial compliance requirements
Wagering and gameplay history	5 years from account closure	Dispute resolution / responsible gaming
Support communications	3 years from the date of each interaction	Dispute resolution / quality assurance
Analytics data (anonymised)	Up to 2 years (aggregated, non-personal)	Platform improvement — legitimate interests
Marketing consent records	Until consent withdrawn + 1 year	Proof of lawful basis for marketing

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from our systems or anonymised in a manner that makes re-identification impossible. Anonymised data may be retained indefinitely for statistical and platform development purposes.

8. Updates to This Policy

tabijee reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, technology, legal obligations, or the services we offer. When we make material changes to this policy, we will notify all registered Players by sending a notification to the email address on their account and by displaying a prominent notice on the tabijee platform for a period of not less than 14 days.

The "Last Reviewed" date at the top of this document will be updated each time the policy is revised. We encourage all Players to review this page periodically, particularly before making a new deposit or submitting personal documentation, to ensure they remain informed about how their data is handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tabijee handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days. Formal data rights requests will be acknowledged within 5 business days and fulfilled within 30 calendar days of receipt.

Contact for Privacy Matters:
Email: [email protected]
Live Chat: Available 24/7 on the tabijee platform
Response language: English
Operating hours: 24/7 Bangladesh Standard Time (BST, UTC+6)