tabijee Responsible Gaming — Play Safe, Stay in Control

1. 18+ Age Restriction Policy

tabijee operates exclusively for adults aged 18 years and above. This is not a guideline — it is a firm platform requirement that applies to every player, every account, and every transaction processed on tabijee.net. We enforce this policy through a mandatory KYC (Know Your Customer) verification process that every registered player must complete before accessing real-money games or withdrawing funds.

During verification, players must submit a valid, government-issued photo ID showing their full name and date of birth — an NID card, passport, or driving licence are all accepted. Any account found to belong to a person under the age of 18 will be suspended immediately, all funds will be withheld pending investigation, and the account will be permanently closed. No exceptions are made.

If you are a parent or guardian and believe a minor has opened an account on tabijee using your payment details or personal information, contact our support team immediately via live chat or at [email protected]. We take underage gambling reports with the highest urgency and will investigate within 24 hours.

2. Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to identify — especially in the early stages. It does not discriminate by income, background, or experience level. Recognising the warning signs early is the most effective step a player can take to protect themselves and those around them.

tabijee encourages all players to regularly and honestly reflect on their gambling behaviour. The following self-assessment questions are a starting point — if you answer "yes" to three or more of these, we strongly recommend using one of our responsible gaming tools or reaching out for support:

If any of these questions resonate with your experience, please do not wait. tabijee's responsible gaming tools are available immediately through your account settings, and our support team is available 24/7. You can also activate a time-out or self-exclusion by contacting live chat — no lengthy process, no judgment.

3. Deposit Limits

Deposit limits are one of the most practical tools available to players who want to maintain control over how much they spend. tabijee allows every registered player to set a personalised deposit cap at three intervals:

• Daily Deposit Limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay) within any 24-hour rolling period.
• Weekly Deposit Limit: The maximum total you can deposit across any 7-day rolling period, measured from the time the limit is set.
• Monthly Deposit Limit: The maximum total depositable across any 30-day rolling period.

Deposit limits can be set or reduced at any time with immediate effect. If you wish to increase an existing limit, a mandatory 7-day waiting period applies before the higher limit becomes active. This cooling-off window is intentional — it ensures that decisions to increase spending are made calmly and deliberately, rather than in the heat of a session.

To set or adjust your deposit limits, navigate to the Account Settings section of your tabijee profile after logging in, or request assistance from our support team via live chat.

4. Time-Out & Cool-Off Features

A time-out is a short-term account suspension designed for players who recognise they need a break from gambling but do not wish to permanently close their account. tabijee offers the following time-out periods:

• 24-Hour Time-Out — for a brief same-day pause.
• 48-Hour Time-Out — for a weekend or two-day cooling period.
• 7-Day Time-Out — for a week-long break to regain perspective.
• 30-Day Time-Out — for a full month away from the platform.

During an active time-out, your account is fully suspended. You cannot log in, place any bets, deposit funds, or access the games lobby. If you have promotional emails enabled, these will also be paused during your time-out period so you are not tempted to return before you are ready.

A time-out cannot be lifted early once activated. This is a deliberate design decision — the value of a time-out comes from the firmness of the commitment. When the time-out period expires, your account will automatically reactivate and you may log in as normal.

To activate a time-out, contact the tabijee support team via live chat and state your preferred duration. Our team will process the suspension immediately, typically within minutes of your request being received.

5. Self-Exclusion Tools

Self-exclusion is the strongest responsible gaming tool available on the tabijee platform. It is intended for players who have identified that gambling is causing them harm and who need a longer, firmer commitment to stop. Self-exclusion is not a temporary measure — it is a deliberate and sustained decision to step away from the platform.

5.1 How Self-Exclusion Works

When you request self-exclusion, your tabijee account is closed with immediate effect. The following restrictions apply for the entire duration of the exclusion period:

• You cannot log in or access any part of the tabijee platform.
• Any new account registration attempts using your identity, device, or payment methods will be blocked and reported.
• All marketing communications from tabijee will be suspended immediately.
• Any pending withdrawals at the time of exclusion will be processed to your registered payment method within the standard processing window.
• Outstanding bonus balances will be forfeited in accordance with our Terms & Conditions.

5.2 Exclusion Period Options

• 6 Months — minimum exclusion period.
• 1 Year — recommended for players experiencing moderate-level difficulties.
• 3 Years — for players who need an extended recovery period.
• Permanent — irrevocable lifetime exclusion from the tabijee platform.

Self-exclusion periods shorter than 6 months are not available. Once a self-exclusion is activated, it cannot be reversed or shortened for any reason during the active period. After the exclusion period ends, reinstatement requires a formal written request and a mandatory 7-day reflection period before access is restored.

5.3 Requesting Self-Exclusion

To activate self-exclusion, contact tabijee support via live chat or email at [email protected] and clearly state that you wish to self-exclude, along with your preferred exclusion period. Self-exclusion requests are treated as the highest priority by our team and are processed within 1 hour of receipt, 24 hours a day, 7 days a week, Bangladesh Standard Time.

6. Support & Crisis Resources

tabijee's responsible gaming team is not a complaints department — it is a support service. If gambling is affecting your daily life, your finances, your relationships, or your mental health, please reach out. Every conversation is treated with complete confidentiality and without judgment.

7. Tips for Safe Play

Responsible gambling is an active practice, not a passive one. The following habits, if maintained consistently, significantly reduce the risk of gambling-related harm for tabijee players across Bangladesh:

• Set a budget before you start. Decide exactly how much you are willing to spend in a session before you log in. Only deposit that amount. Never top up mid-session.
• Treat gambling as entertainment, not income. The house always has a mathematical edge. Long-term consistent profit from gambling is not a realistic expectation. Play for the experience, not as a financial strategy.
• Never chase losses. Increasing bets to recover previous losses is one of the most common and most damaging patterns in problem gambling. If you are losing, stop the session — do not try to "win it back".
• Do not gamble under emotional stress. Gambling when you are anxious, depressed, angry, or under the influence of alcohol makes it significantly harder to make sound decisions. Wait until you are in a calm, clear-headed state.
• Take regular breaks. Set a timer during sessions. Every 30–60 minutes, step away from the screen, drink water, and assess whether you are still playing for fun or playing out of compulsion.
• Keep gambling separate from daily finances. Use a dedicated payment method (such as a bKash wallet with a fixed allowance) for gambling, completely separate from the account you use for rent, groceries, or family expenses.
• Be honest with people you trust. Secrecy around gambling is a warning sign. If you feel the need to hide how much you are spending or playing, that discomfort is telling you something important.
• Use tabijee's tools proactively. Do not wait until gambling becomes a problem before setting limits. Responsible players configure deposit limits and reality check alerts as a routine part of account setup.

8. Protecting Minors

tabijee takes the protection of minors extremely seriously. In addition to our mandatory age verification process, we encourage parents and guardians to take active steps to ensure that children and teenagers in their household cannot access online gambling platforms — including tabijee.

8.1 Device-Level Parental Controls

Modern smartphones, tablets, and computers all include parental control features that allow guardians to restrict access to specific websites and applications. We recommend enabling these controls on all shared devices in households where minors are present. Check the settings menu of your Android, iOS, Windows, or macOS device for built-in parental control options.

8.2 Account Security

Never share your tabijee login credentials with anyone, including family members. Keep your password secure and enable two-factor authentication (2FA) on your account where available. If you suspect a minor in your household has accessed your account, contact tabijee support immediately.

8.3 Reporting Underage Access

If you have reason to believe that a person under the age of 18 has registered or is actively using a tabijee account — whether your own child, a younger sibling, or any other minor — please contact our support team at [email protected] without delay. All such reports are investigated as a matter of urgency. tabijee has a zero-tolerance policy on underage gambling and will cooperate fully with any investigation.